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Privacy & Security

Privacy Policy

Your privacy matters. Learn how we protect and handle your personal information with transparency and care.

Effective Date: 18 June 2025

Last updated and reviewed for accuracy

Your privacy and data protection are our top priorities

Accessible ICT Pty Ltd ("Company," "we," "us," or "our") is committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our services.

1
Information We Collect

We may collect the following types of information:

  • Personal Information: Name, email, phone number, billing information, and other identifiers you provide.
  • Usage Data: Data about how you interact with our services, such as IP addresses, browser types, and access times.
  • Technical Data: Information about your devices and network.

2
How We Use Your Information

We use your data to:

  • Provide, operate, and maintain our services.
  • Process payments and manage billing.
  • Communicate updates, support, and promotional materials.
  • Improve our services and develop new features.
  • Comply with legal and regulatory requirements.

7
Responsible AI

Accessible ICT Pty Ltd is committed to the ethical and responsible use of Artificial Intelligence ("AI") technologies in our services. Our principles include:

Transparency:We disclose when AI is used in our services and provide clear information about its role and impact.
Data Privacy:AI systems process personal data in compliance with this Privacy Policy and applicable laws.
Ethical Use:We avoid AI applications that could cause harm, discrimination, or violate human rights.
User Rights:You have the right to inquire about AI data processing and request human review of AI decisions.

If you have questions or concerns about our AI use, please contact us at contact@accessibleict.com.au.

3
Information Sharing and Disclosure

We do not sell your personal information. We may share data with:

  • Trusted third-party service providers who help us deliver services (under strict confidentiality agreements).
  • Legal authorities when required by law or to protect rights.
  • Business partners, but only with your consent.

4
Data Security

We implement appropriate technical and organizational measures to safeguard your information from unauthorized access, alteration, disclosure, or destruction.

5
Your Rights

You have rights under applicable privacy laws, including:

  • Accessing and correcting your personal data.
  • Requesting deletion or restriction of processing.
  • Withdrawing consent where applicable.
  • Objecting to processing and requesting data portability.

To exercise these rights, please contact us at contact@accessibleict.com.au.

6
Cookies and Tracking

Our website and services may use cookies and similar technologies to enhance user experience. You can manage cookie preferences through your browser settings.

8
Changes to This Privacy Policy

We may update this Privacy Policy periodically. We will notify you of any material changes via email or our website. Please review this policy regularly to stay informed.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Accessible ICT Pty Ltd

Suite 429 G, 100 George Street

Parramatta NSW 2150, Australia

📞 Phone: +61 02 8006 2080

📧 Email: contact@accessibleict.com.au

Privacy Questions or Concerns?

We're committed to transparency and protecting your privacy. Contact us for any privacy-related inquiries.